Payment & Security 

Fienzi uses trusted partners for payments. We never register or retain your payment or credit card information. When you're paying, you're forwarded to Mollie, Shopify Pay, or Paypal which provide secure and various payment methods based on your country and your choice. Upon payment, the payment provider brings you back to our store.

We support Credit Cards like VISA and MASTERCARD, European Payment Cards, like IDEAL, SOFORT, BANKCONTACT. All the payment transactions are secured and we have buyer protection program.

We do support PAYPAL. Feel free to pay any method you'd like to pay.

To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted using the minimum 128-bit SSL Software. We have chosen to use PayPal’s our one-lick payment gateway. PayPal ensure that all your credit card details are encrypted and sent securely between you, your bank and FIENZI.com.

Your credit card company may also carry out additional security checks. In the event your card is declined please contact your card issuer to authorise the transaction.

We may feel the need to carry out additional security checks to help protect both FIENZI and its customers. In these cases we may ask for additional proof of ID such as a driving license or utility bill. You will be contacted either by email or by phone if this is necessary. This is to prevent fraud orders or shopping with stolen information.

Law

The Conditions shall be governed by and construed in accordance with the laws of EU and you irrevocably submit to the exclusive jurisdiction of the courts of EU. 

How secure is FIENZI?

Here at FIENZI we take security seriously. We use Shopify Checkout platform, which is one of the most secure checkout system available  to use and minimum 128 bit  SSL security software in the checkout. This means that your card payment details are encrypted, you will see a small padlock and the prefix HTTPS appear in the top left hand side of your browser.

Fienzi DO NOT store your payment profile.

(Our legal company name in The Netherlands registered as Digizoom BV. Payment integrators may bring this sign or your statement may show like it)

If you have any questions please do not hesitate to contact customer services, info@fienzi.com